Shipping & Returns
we ship via Canada post in north america only at this time.
shipping xpresspost within Canada:
*$100 insurance included
- Local (Victoria, british columbia): next business day
- Regional (within british Columbia): next business day
- National (within canada): 2 business days
shipping tracked packet-usa to usa
*no insurance included
- 4-7 business days (not including any potential cross/border delays)
*Please note that duties, taxes and carrier brokerage fees are strictly enforced, and are not included in the order amount at checkout. These will be assessed upon delivery by the postal carrier, and must be paid by the order recipient.
due to the handmade nature of our product, we cannot offer returns for used candles at this time. However, we value your feedback greatly, so if you are not 100% satisfied, please get in touch and we will make it right for you.
if your product was damaged en route to you, please refer to the shipping information for coverage available to you.